My Tracking information has not updated. Why?
We work with a combination of couriers to help ensure your package will be delivered in good condition and in a timely matter.
The services do experience delays and have mechanical issues from time to time. Packages can have a delayed status with tracking. We ask for your patience as we troubleshoot this.
Our goal is to get your package to you in the most efficient manner using the most cost-effective method. The average shipment should arrive between 4 and 10 days. If you haven’t received your order within 10 days, please feel free to email us at ask@rositausa.com or give us a call at 1-888-778-3179.
Please note we cannot guarantee the speed of package delivery, nor can we guarantee the date of delivery. We appreciate your understanding of this!
The services do experience delays and have mechanical issues from time to time. Packages can have a delayed status with tracking. We ask for your patience as we troubleshoot this.
Our goal is to get your package to you in the most efficient manner using the most cost-effective method. The average shipment should arrive between 4 and 10 days. If you haven’t received your order within 10 days, please feel free to email us at ask@rositausa.com or give us a call at 1-888-778-3179.
Please note we cannot guarantee the speed of package delivery, nor can we guarantee the date of delivery. We appreciate your understanding of this!